Yes, you may change/cancel your order if it is not yet dispatched. To do so, please get in touch with our support team at [email protected] with your order number and your request. You will need to do so as soon as possible as orders are sometimes shipped immediately.
There is no Minimum order, however there may a delivery charge for low value orders.
A confirmation email will be sent to your registered email address.
Our support team will get in touch with you and a refund request will be put in motion. For pre-paid orders the refund will be processed directly into your debit/credit card account used to make the payment It usually takes 10-15 working days from when the refund request was raised for the amount to reflect in your account.
If you have logged in while placing the order, you can view your order status in the 'My Orders’ Tab. If you have placed the order as a guest your details won't reflect in the 'My Orders' section but don't worry, we will send you timely updates via email apprising you of your order status.
You can register by clicking on the ‘Create an Account’ tab. It's an easy way to be in the know about everything and keep track on your order status. You even checkout faster on all future orders once you sign up.
Yes, it can be done in the 'My Account' section.